[Scummvm-devel] SF.net tracker vs. trac

[Thierry Crozat]

Le 27 oct. 09 à 16:23, Max Horn a écrit :

> SF.net hostedapps:
> * Pro: Every SF.net user can make reports while logged in, no need for
> us to manage users
> * Pro: For Trac, they'd help with the data migration
> * Pro: We don't have to do any admin work.
> [...]
>
> Custom install:
> * Pro AND Con: We'd have the ability & the necessity to do our own
> user management
> * Con: somebody would have to maintain this application
> [...]
>

Finding somebody who would be ready to maintain it might be an issue  
and a major factor in the decision. If nobody volunteer then I would  
try that trac and mantis becomes much more attractive suddenly :)

For user management, and as a user, I would ideally like to have only  
one user for the forum, bug tracker and wiki (although for that last  
one, most users don't have a wiki account). I can understand than the  
current need to create a sourceforge account to report bugs might be  
a sufficient hassle to stop forum users to report bugs correctly for  
example. And whatever the system, if it has separate users for forum  
and bug trackers it will not improve the situation.

> As for which system to us, I feel that for a developer, Bugzilla is
> really great, but for end users, it is rather complicated,
> overwhelming and outright scary to use. I also here that it's not very
> pleasant to install and manage.

As a developer (at work) I like bugzilla. We are using it in a small  
team of testers and developers distributed in three locations.

When we implemented it a few years ago we had a meeting between the  
developers and the testers to clearly define rules to use it and see  
what functionalities we needed. As a result we slightly modified the  
bugzilla installation to simplify the interface (removing options we  
don't use) and make it easier to use. That way I got the impression  
it was adopted easily by the non developers (also it was anyway much  
better than what we had before, i.e. emails). But with the unmodified  
installation I can understand it would look overwhelming to users.

 From experience we had no difficulty with the installation and  
maintenance of bugzilla. It obviously requires a bit more work than  
if we rely on a sourcefore hosted app, but from what I remember it is  
not more complicated than installing and maintaining (for example)  
wikimedia  for a standard installation. Customizing the installation  
to our needs was not easy though and it mainly relies on hacks in the  
perl code.

> [...]  I like Mantis so far,
> but wonder how well it can import stuff. Need to do some more research
> on that.

Considering this is an hosted app, is it not possible to get the  
sourceforge team help to migrate from sf.net tracker to mantis?

I have very little (and not particularly good) experience with trac  
and no experience at all with mantis. If I find the time I will have  
a look at them from a ScummVM user point a view, but I am away from  
tomorrow for a week and will have limited access to internet.

Thierry